Series #1: Stage 4 – Coaching Communication Skills

(Wednesdays, 7pm-9pmEST, July 1, 8, 15, 22, 2020)

 Ø Each Series 13.0 CEUS for ICF*; 13.0 CEUs for HRCI; 13.75 hours VA CMEs  

Ø 50% Discount from full price for Community Mediation Center Personnel

Ø 25% Discount per registration from full price for Organizations Enrolling Three or More Participants

Four [4] 2-hour online training sessions (hosted on Zoom).

• use of high quality training videos
• live-presentation by training team members
• small cohort sizes (maximum of ten [10] participants per cohort) 
• four one-hour private practice conflict coaching sessions  
• private session with trainer/coach
• recorded and posted for private review and feedback sessions 

The CCM teleseminar team consists of leading conflict coaching experts serving government, private sector, and higher education organizations: 

• Tricia Jones  
• Bobbie Dillon 
• Michael West 
• Merri Hanson
• Cheryl Cutrona

Registration Fees:

* Discounts applied at registration

*Webinar CEUs for ICF currently under review. 

All teleseminar and practice sessions will be recorded and hosted on CCM's Wistia Video hosting service. Trainees can return to view their practice sessions and feedback as often as desired. If a trainee misses a synchronous teleseminar they will be provided with access to a recording of the session missed. Please note that CEU units for ICF associated with this teleseminar series may require attendance at live teleseminars.

Cancellations or refunds are not available if a registrant is unable to attend the live teleseminar sessions scheduled for the cohort for which s/he registered.  Private practice session scheduling has some flexibility. For each practice session one rescheduling is allowed as long as that rescheduling is for a practice time within the same calendar week as the original.  

Getting Comfortable with Zoom Platform:

 CCM will provide brief tutorial materials for trainees to help familiarize trainees with the ZOOM learning platform. 

CCM will also schedule “Tech Test” sessions for each cohort prior to the start of the teleseminar series. 

• Tech Test sessions are an opportunity for trainees to log on to the learning platform and walk through a brief (10-15 minute) live tutorial with one of the CCM training team. 
• It is the responsibility of the trainee to have necessary software and hardware to participate in the teleseminars and practice sessions.  
• It is the responsibility of the trainee to test their equipment to make sure it is sufficient for full participation in teleseminar and practice sessions. 
• CCM will not be responsible for providing technical support for participants during teleseminars or private practice sessions.  
• In the event that technical difficulties make participation unworkable CCM will not refund registration fees. Please visit the Zoom website to review technical requirements prior to registering for a teleseminar series. 
• Government employees should consult with internal technical support for their agencies to determine that access to these learning platforms is possible from work computers or networks. 

For additional questions or information please contact tsjones@conflictcoachingmatters.com.

Webinar Schedule and Topics:

WEDNESDAY, JULY 1, 7pm-9pm EST: Advanced Teleseminar Session One  -- Coaching Respect and Dealing with Disrespect 

Private Practice Session 1

WEDNESDAY, JULY 8, 7pm-9pm EST: Advanced Teleseminar Session Two – Coaching Conflict Styles

Private Practice Session 2

WEDNESDAY, JULY 15, 7pm-9pm EST: Advanced Teleseminar Session Three – Coaching Interest-Based and Competitive Bargaining

Private Practice Session 3

WEDNESDAY, JULY 22, 7pm-9pm EST: Advanced Teleseminar 

Session Four – Coaching Nonverbal Communication Skills 

Private Practice Session 4

Other Important Information  

Registration Limits & Completion. Registration is limited and honored on a first paid basis. Registration is only considered complete once the total payment has been processed.  

Registration Cancellation, Transfer & Postponement.All requests for registration cancellations, transfers, and postponements must be made in writing. Cancellation – Cancellations/refunds are only available 10 days prior to the start of training. The refund payment (minus a 20% processing fee) will be made within 30 days after the end of the training. Transfer– Registration is transferable between individuals any time prior to the start of training. No fee applies. Postponement– Postponement requests for health or other emergency circumstances will be considered on a case-by-case basis at the sole discretion of CCM. If a postponement request is granted, the registrant or transfer designee will have one year from the date of the initially scheduled training to take part in another open enrollment training offered by CCM. A 10% processing fee must be paid when registering for a make-up training. 

Conflict Coaching Matters^LLC 

407 W. Turnberry Ct., West Chester, PA 19382  

T/F 267-351-6555  

tsjones@conflictcoachingmatters.com

www.conflictcoachingmatters.com